We aim to resolve every issue quickly, fairly and clearly.
If something has gone wrong, our team is here to help.
Our goal is that our customer are delighted with everything we do.
Should you be unhappy with our service in any way, we want to hear from you. In the first instance please contact us by emailing us on buyback@meeliemobile.com, alternatively you can call us on 01782 576931 and let us know how we can help.
One of our Customer Service team will be able to help and aim to resolve any complaints within 2 working days. If a resolution is not reached, the complaint will be forwarded to a senior member of the team who will conduct a full investigation and report back within 3-5 working days.
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